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Frequently Asked Questions

If you can’t find the information you’re looking for, please contact me. 

what is massage

What is massage?

Massage involves the manipulation of the soft tissues of the body to promote relaxation, improve circulation and support the body’s natural healing processes. Massage techniques help to make soft tissues more pliable, encouraging blood flow and easing areas of muscle tension and stiffness.

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The benefits of regular massage have become increasingly recognised as more people understand the importance of caring for their bodies and counteracting the effects of muscle stiffness, stress, prolonged sitting and lack of physical activity.

 

Massage is performed using quality massage oil, allowing the hands to glide smoothly over the skin while nourishing and hydrating it.

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Your comfort and privacy are always a priority. Professional draping is used throughout your treatment, with only the area of the body being massaged uncovered at any time. You remain covered and warm while the treatment is carried out.

What are Hot Stones?

Smooth Pilbara Green Marble stones, heated to approximately 53°C, are incorporated into your massage to create a beautiful sense of warmth, relaxation and deep calm.

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Pilbara Green Marble is a dense marble found in the Pilbara region of Western Australia. Traditionally associated with cleansing, clarity and serenity, it is believed to encourage a calm, meditative state and a sense of grounding and protection.

The gentle warmth of the stones helps tired, tense muscles soften and unwind, creating a deeply comforting and blissful addition to your treatment.

hot stones

Is massage for me?

YES! Massage is for everybody

 

Balanced Bliss is a safe inclusive space for every BODY. All of you is welcome here.

 

The table has a working weight of 300kg and is 85cm wide

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I use large towels, sheets and blankets to ensure coverage and cosiness.

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**There are certain medical conditions where receiving a massage may not be safe. If you’re unsure whether a massage is suitable for you, please consult your GP or healthcare provider before booking.

massage is for everybody
what happens during my appointment

What happens during my appointment?

Please click here to find out what happens during your appointment.

how do i prepare for treatment

How do I prepare for my appointment?

A shower before your appointment is a nice way to refresh yourself. Ensure that you are well hydrated prior to your treatment. Eating something light no less than two hours before your massage will help avoid discomfort when laying on your tummy during treatment.

what should i wear

What should I wear?

Massage is usually performed with the client wearing underwear only. Towels or linens are draped over the body to maintain your dignity. I may need to perform assessments prior to your massage and so I recommend that you wear clothes that are comfortable and do not restrict your movement.

how do i make payment

How can I make payment?

Balanced Bliss accepts the following forms of payment:

  • Cash

  • Debit / Credit Cards

  • Contactless & Chip Cards

  • Bank Transfer at the appointment - bank details provided in person. 

Can I claim on my health insurance?

Yes, I am approved for health fund rebates on remedial massage treatments.

If you have private health insurance with extras cover, you may be able to claim

a rebate on your treatment.

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Full payment for your treatment is required at your appointment. A receipt will then be emailed to you, which you can use to claim with your health fund.

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logos of health funds
can i claim
what is informed consent

What is informed consent?

Understand what you're saying yes to and signing.

Whilst completing your client history form online, prior to your appointment, you will be asked to sign the treatment consent form stating that you have read the information, understand it, and agree to comply with the professional massage therapy policies and procedures as outlined on the website. This will be reviewed at least annually. Prior to each massage session, the treatment plan will be discussed with you and your informed verbal consent obtained prior the treatment commencing.

do you sell gift vouchers

Do you sell Gift Vouchers?

Gift Vouchers can be purchased by you for use by yourself or to gift to someone else. Gift Vouchers are the equivalent of cash, if lost or stolen, vouchers are unable to be replaced.

 

All purchased gift vouchers come with a THREE (3) YEAR expiry date.

 

Gift vouchers that have been donated for community fundraising or that are purchased during a promotion, come with a SIX (6) MONTH expiry date.

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Your Gift Voucher can be exchanged for any treatment or product of the same value, or you can upgrade by paying extra. Any leftover value of the Gift Voucher will be used as credit towards future treatments or purchases.

 

Your Gift Voucher cannot be used to purchase another Gift Voucher. It cannot be exchanged or refunded for any other legal tender (cash, EFTPOS, credit card, or gift card). 

 

CAN I RETURN ITEMS BOUGHT WITH A GIFT CARD?

Balanced Bliss accepts returns on purchases made with a Gift Voucher. If you return an item that you have used a Gift Voucher to purchase, the value of the item at the time of purchase will be credited to you in the form of another Gift Voucher.

can i bring children

Can I bring my child / children?

Please contact me prior to your appointment to discuss bringing children with you. 

2025 by Balanced Bliss

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